Building no 786, Samsani Road, Hanjarwal, Multan Road Lahore, Pakistan.
Faqs
Frequently Asked Questions Everything You Need to Know
About Our Services

You can reach out to us through our contact page, email, or direct phone line. Our dedicated team is always ready to assist you with your queries and concerns.

Yes, we provide special discounts and offers for bulk orders. Please get in touch with our sales team for more information.

Once your order is dispatched, we will provide you with a tracking number and link where you can monitor the progress of your shipment in real-time.

We’re always open to expanding our global footprint. Potential partners or distributors can contact our Business Development team to explore collaboration opportunities.

Sustainability is a core value at Kolaxo Print. We offer eco-friendly materials and printing methods, and we’re continually researching ways to minimize our environmental footprint.

Customer satisfaction is paramount for us. Should you face any discrepancies, reach out within 7 days of receiving your order. We’ll review the concern and take appropriate corrective actions, which may include replacements or refunds.

While we strive to serve a global clientele, there might be certain restrictions or additional processes for specific countries. It’s advisable to check with our customer service regarding your specific destination.

Typically, once the design is finalized, production takes 5-10 working days. International shipping can take anywhere from 7-21 days, depending on the destination and shipping method chosen.

Yes, we can expedite production for urgent orders. However, rush orders might have an additional cost. It’s always best to discuss specific requirements with our sales team to understand timelines and feasibility.

Beyond size and shape, we offer an array of customization options, including embossing, foil stamping, matte/gloss finishes, and UV spot printing. Our design team collaborates closely with clients to manifest their branding visions into tangible packaging.

Yes, we offer sample products to our clients to ensure they are satisfied with the quality and design before committing to a larger order. Please contact our sales team to request samples.

We take utmost care in packaging and shipping our products. However, if you encounter any issues with your order, please contact our customer service immediately, and we will address the concern promptly.

Each product undergoes a meticulous quality check before dispatch. Additionally, our packaging ensures that the contents remain secure and undamaged, even during international transit.

Absolutely! Kolaxo Print deals in bulk orders and offers tiered pricing benefits, expedited production schedules, and dedicated account management to ensure seamless order processing and delivery.

We accept various payment methods, including bank transfers, credit/debit cards, and certain online payment gateways. For more details, please check our payment page or get in touch with our customer service.

Absolutely! Kolaxo Print excels in offering custom solutions tailored to fit your brand’s identity and requirements. From design to dimensions, we ensure that our products resonate with your brand ethos.

We’ve partnered with some of the world’s leading couriers and freight services. Once an order is dispatched from our facility in Pakistan, it goes through a rigorous customs clearance, after which it’s shipped via air or sea based on your preference and delivery timeline.

Yes, we do have a minimum order quantity, which varies depending on the product. Please contact our sales team for specific details.

The delivery time for international shipments varies based on the destination and the chosen shipping method. Once your order is dispatched, we will provide you with a tracking number and an estimated delivery time.

For bulk orders or any special requirements, please get in touch with our sales team through our contact page or drop us an email. We’re here to assist and ensure you get the best deals.

Yes, we ship our products worldwide. Our extensive logistics network ensures that our products reach our clients in a timely and secure manner, irrespective of their location.

Kolaxo Print specializes in custom boxes, packaging, and a wide range of marketing materials tailored to meet the needs of our clients.

We are based in Pakistan and operate extensively to serve clients globally.

Kolaxo Print employs a range of sustainable and durable materials, from corrugated cardboard to premium paperboard, ensuring your products are not only presented beautifully but also protected during transit.

Kolaxo Print, headquartered in Lahore, Pakistan, emphasizes precision, creativity, and international quality standards. Our customized solutions cater to brands that want to resonate uniquely in the global market.